SeattlePortlandSan FranciscoLos AngelesPhoenixDenverDallasChicagoAtlantaMiamiNew YorkBostonDetroitMinneapolis
Units Processed
Lbs Diverted
Avg Recovery / Unit
Live Network
14 Regional Processing Hubs · Nationwide Coverage

Your returns
have somewhere
to go.

We intercept returned electronics before they become write-offs — laptops, servers, medical devices — triaging, testing, refurbishing, and routing every unit to its highest-value disposition.

98.4%Disposition Accuracy
48hAvg Triage Turnaround
2.8M+Units Processed YTD
$312Avg Recovery / Unit
0Data Breach Incidents
NIST800-88 Certified
R2v3Responsible Recycling
14Regional Hubs
98.4%Disposition Accuracy
48hAvg Triage Turnaround
2.8M+Units Processed YTD
$312Avg Recovery / Unit
0Data Breach Incidents
NIST800-88 Certified
R2v3Responsible Recycling
14Regional Hubs
Capability Spec Sheet

Six capabilities.
Every disposition covered.

Click any card to expand the full specification — throughput, SLA, certifications, and a verified KPI from a live engagement.

01

Inbound Triage

Every unit assessed within 4 hours of dock receipt.

Physical inspection, manifest reconciliation, and condition scoring on every inbound unit — no pallet sits untagged.

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01 / SPEC SHEET

Inbound Triage

Intake MethodBarcode + RFID scan
Condition GradesA / B / C / Recycle
Photo Documentation6-angle standard
Manifest ReconciliationReal-time portal sync
ThroughputUp to 4,000 units/day per facility
SLA≤4h from dock receipt to disposition code
Certifications
ISO 9001:2015 R2v3 HIPAA-compliant intake
99.1%
Manifest Accuracy
Achieved across 14 facilities in Q4 2025
02

Functional Testing

Pass/fail grading in 22 minutes per laptop average.

Automated diagnostic suites on CPU, memory, storage, display, battery, and connectivity — every failure logged, every pass documented.

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02 / SPEC SHEET

Functional Testing

Battery Health CheckCycle count + capacity
Storage TestSMART + read/write bench
Display GradeDead pixel + brightness
ConnectivityWi-Fi, BT, ports, camera
Throughput2,200 laptops or 800 servers per day
SLA22min avg cycle time (laptops); 45min (servers)
Certifications
ISO 17025 test lab OEM-authorized diagnostics
<0.3%
False Pass Rate
Across 840,000 devices tested in 2025
03

Data Sanitization

NIST 800-88 compliant. Certificate issued per device.

DoD-grade overwrite, cryptographic erase for SSDs, and physical destruction for non-recoverable drives — every action logged with a chain-of-custody certificate.

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03 / SPEC SHEET

Data Sanitization

SSD MethodCrypto erase + ATA Secure Erase
HDD Method3-pass DoD overwrite
Physical DestroyNSA-listed degausser + shred
Audit TrailSerialized PDF certificate
Throughput3,000 drives/day (software); 500/day (physical)
SLACertificate delivery ≤24h post-completion
Certifications
NIST 800-88r1 DoD 5220.22-M HIPAA BAA available
0
Zero Data Breaches
6 years of operation, 4.2M drives processed
04

Cosmetic Grading

Standardized 5-tier grading drives resale price precision.

Trained graders and machine-vision assist assess chassis, screen, keyboard, and port condition against our published cosmetic matrix — eliminating subjective disagreements at resale.

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04 / SPEC SHEET

Cosmetic Grading

Grade TiersLike New / A / B / C / Parts
MV AssistScratch + crack detection
Photo Archive10 years retention
Published MatrixAvailable to all clients
Throughput1,800 units/grader/day with MV assist
SLAGrading complete within triage window
Certifications
CTIA Wireless Industry Guidelines Internal QC audit monthly
0.8%
Grade Dispute Rate
vs. industry avg 4.2% (RILA 2025 benchmark)
05

Remarketing & Channel Routing

Each unit routed to the channel with the highest net recovery.

Proprietary pricing engine benchmarks 14 resale channels in real time — corporate liquidators, B2B refurbishers, direct-to-consumer marketplaces — routing each unit where it recovers most.

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05 / SPEC SHEET

Remarketing & Channel Routing

Pricing EngineReal-time 14-channel bench
Channel TypesB2B, D2C, Auction, OEM
Settlement30-day net to client
ReportingSKU-level recovery dashboard
Throughput18 channel integrations, real-time pricing
SLADisposition decision ≤6h from grading completion
Certifications
Amazon Renewed Partner eBay Certified Refurb B2B NDA channels
+34%
Avg Recovery Lift
vs. bulk liquidation baseline (Fortune 500 client, 2025)
06

Certified Recycling

Zero landfill commitment. R2v3 and e-Stewards certified.

Units that cannot be refurbished are dismantled, sorted, and routed to R2v3-certified downstream vendors — with full chain-of-custody documentation for ESG reporting.

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06 / SPEC SHEET

Certified Recycling

Downstream VendorsR2v3 or e-Stewards only
Material TypesMetals, plastics, batteries, glass
ESG ReportQuarterly client package
Battery HandlingUN 3480/3481 compliant
Throughput800,000 lbs/month material processed
SLACertificate of Recycling issued ≤5 business days
Certifications
R2v3 e-Stewards EPA SmartWay partner
99.7%
Landfill Diversion
18.4M lbs diverted in 2025
Gated Resource

The Disposition
Playbook

A 28-page operational framework covering how leading electronics brands and hospital IT departments optimize recovery rates on returned and decommissioned equipment — with benchmark data, decision trees, and channel routing logic.

Condition-grading matrix with recovery value benchmarks
Channel routing decision tree by device category
NIST 800-88 compliance checklist for IT decommissions
Cost-per-unit model: in-house vs. outsourced disposition
ESG reporting template for electronics diversion metrics
R2v3 CertifiedNIST 800-88HIPAA BAA AvailableZero Landfill Commitment

Download the Playbook

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